Never once during our visit did she even bother to say hello or even smile. Ironically there were only two people dining while we were there. If there was a way to rate this place with no stars that is what I would have rated my experience. I had a very rude encounter with the owner while paying my bill. I was disputing the automatic gratuity charge on my bill for a party of 6. While trying to address my concern, the owner just kept getting upset. I said it was fine and you could keep the charge, but I couldn't agree with her point that this is something every place does. I do agree that there are many restaurants that do practice this, but after the IRS ruling in 2014 many places have changed the policy.
Delicious!! I got the shrimp and it was perfect! I recommend this place take out OR eat in! Over all this place is tasty, and service is perfect!!
(3) the payment should not be the subject of negotiation or dictated by employer policy; and
(1) the payment must be made free from compulsion;
Great experience. Food, while all new to me was enjoyable. As an Indian food novice the waitress' knowledge was helpful. Flavors were interesting and vibrant. Will be back!
(2) the customer must have the unrestricted right to determine the amount;
I had no luck trying to explain anything to Cindy because she kept getting loud and rude. Usually in most places you see the customers getting upset, but this was the opposite. I told her I did not have a problem with the amount, but I said it should be transparent and you should not mislead a customer but charging the tip/ service charge on the bill and then the option comes up on the payment screen to re-tip again. This is a form of double tipping. Customers should be given a fair chance to tip according to the services offered. This place has one person who is both the host/ waitress. If people wonder why small business go under its because of rude ownership and unethical practices like this. The host/waitress was very friendly, but sadly I cannot say the same about the owner.
Our family went to dine at this restaurant after reading the many positive reviews. Everyone here writes how friendly the owner Cindy is.
We loved the food and service. So happy to have such a wonderful place close to home. Cindy was friendly and explained everything. It will definitely be a regular spot for us!
We visit often. Always a lovely experience. Cindy is a super sweet person and goes above and beyond to ensure you have a good experience. If you don't, she'll make it right. Thankful to have a great Indian restaurant close to home. Glad that are here! Just hope they open a Saturday or Sunday buffet!
(4) generally, the customer has the right to determine who receives the payment.
Under the IRS ruling, Rev. Ruling 2012-18, a sharper distinction is drawn between tips and service charges. Both are taxable but tips are reported and cashed out that day. Under the new rules, to be a tip:
Spicy Affair Indian Kitchen is a US Restaurant based in Swedesboro, New Jersey. Spicy Affair Indian Kitchen is located at 95 Woodstown Rd, Swedesboro, NJ 08085, USA.
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